Imagine for a moment that you received an invitation to birthday party from a lifelong friend. If it was someone you cared about deeply, you’d make every effort to attend and bring an appropriate …
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4 Useful Practices To Be Substantially More Innovative
Earlier this month, I attended a client meeting to discuss the best way to approach a new request coming from their organization. For a number of reasons, the request did not fit into the existing …
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The Dirty, Little Secret About Mediocrity
Ten years ago, I had just been hired by Dale Carnegie to work with clients as a facilitator and instructor. One of my first assignments was facilitating a 45-minute workshop for a group of managers at …
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Three Simple Practices To Be A More Caring Person
When our son Luke was about six months old, Bonni had one of those moments every parent cherishes. She was strapping Luke into his car seat when he suddenly looked up and did something he had never …
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Are These Three Realities Derailing Your Message?
Awhile back, I was assisting a team consulting on a long-term project. A few things on the client end hadn’t gone as quickly as we all had hoped, so we agreed to meet with them and help troubleshoot …
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One Question You Can Ask to Understand Others
Several years ago, a friend called for assistance with a training program to help their managers be more successful with employees. When we spoke over the phone, he briefly described what they wanted, …
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