Leaders Aren't Born, They're Made
About ten years ago, Bonni and I boarded a plane to Chicago to visit my parents for Thanksgiving. We left Orange County on what we supposed to be a three and a half hour flight to O’Hare. Seven …
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That well known phrase, “Just the facts, ma’am” has long been attributed to Joe Friday from the hit series Dragnet. It’s become such a popular quote that people who don’t even know who Joe Friday is …
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Several years ago, I was meeting with a senior leader to discuss development options for a few of his employees. As the conversation progressed, it seemed that my proposed solution was different than …
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Last week, I was facilitating a client workshop on how to authentically apologize. The group was discussing poor apology examples and one attendee mentioned that they received an apology via instant …
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Bonni and I own a Lexus HS250. It’s a hybrid sedan that’s basically a fancy version of a Toyota Prius. We test drove both when we were car shopping a few years ago. It took us a whole 10 seconds to …
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When my brother and I were kids and asked my dad what he did at work, his answer was clear: “I count hamburgers.” My dad worked for McDonald’s for 30+ years and at that time, headed up the accounting …
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