Move Coaching from Theory to Practice

Jason Weeman: Upwork

Jason Weeman works to build meaningful relationships by creating experiences that are inspiring and transformational. He has worked for some of the top brands in the world, including Apple, LinkedIn, and Upwork. Today, he is the head of corporate learning and development at Upwork. One of the key areas of focus for his team and him is building a coaching culture.

In this conversation, Jason and I discuss how his team was a catalyst for coaching culture at Upwork. We discuss what worked to influence culture in this way, what didn’t work, and the lessons they learned along the way.

Key Points

Be lazy, be curious, be often. -Michael Bungay Stanier

Organizations are trying to create a culture for coaching, but not giving the feedback. The stronger that we develop a sense of common language on feedback, the better we get on quality.
People sometimes don’t believe it should be so simple…so they try to make coaching development too complicated.
Resist the urge to focus too much on data and tracking.
Significant buy-in from executive leadership is critical for the success of a coaching program like this. Also, having a culture of “we” being in this together makes all the difference.