How to Be More Inclusive – Coaching for Leaders

Stefanie Johnson: Inclusify

Stefanie Johnson is an author, professor, and keynote speaker who studies the intersection of leadership and diversity, focusing on how unconscious bias affects the evaluation of leaders and strategies that leaders can use to mitigate bias.

Stefanie is an associate professor at the University of Colorado Boulder’s Leeds School of Business, teaching courses on leadership and inclusion. She is also a member of the Marshall Goldsmith 100 Coaches program and was selected for the 2020 Thinkers50 Radar List. She is a frequent contributor to Harvard Business Review and many other publications.

In this conversation, Stefanie and I discuss her book Inclusify: The Power of Uniqueness and Belonging to Build Innovative Teams*. We look at how optimism may get in the way of building an inclusive workforce. Plus, Stefanie invites leaders to make public commitments and begin using metrics to track performance.

Key Points

Our two most basic human desires are to be unique and to belong.
Leaders often end up with either cohesive teams of people who all act similarly or a lot of diverse individuals who don’t gel.
Optimists intend well, but don’t initiate real change unless something triggers them to do so.
Optimists should be more public with their commitment to be champions for uniqueness and belonging.
Organizations and leaders should set metrics for diversity, just as they do for almost everything else.