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Episode

263: How to Benefit From Conflict, with Susan Gerke

benefit from conflict
https://media.blubrry.com/coaching_for_leaders/content.blubrry.com/coaching_for_leaders/CFL263.mp3

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Susan Gerke: Teams Expert

Susan Gerke is the president of Gerke Consulting & Development. She has worked with global teams and has certified facilitators around the world to deliver management, leadership, and team offerings. Susan is co-creator of GO Team, a training suite for organizations to power team performance.

Key Points

  • 20% of our workday is spent resolving conflict
  • AIM Frame:
    1. What happened?
    2. What's the goal?
    3. What options are there to move forward?
  • Solve conflicts outside of email

Resources Mentioned

  • GO Team: Powering Team Performance

Related Episodes

  • The Four Unique Types of Teams, with Susan Gerke (episode 138)
  • How To Maximize Team Performance, with Susan Gerke (episode 139)
  • How to Create Team Guidelines, with Susan Gerke (episode 192)

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Topic Areas:ConversationDifficult Situations
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Coaching for Leaders Podcast

This Monday show helps you discover leadership wisdom through insightful conversations. Independently produced weekly since 2011, Dave Stachowiak brings perspective from a thriving, global leadership academy of managers, executives, and business owners, plus more than 15 years of leadership at Dale Carnegie.

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