Tom Henschel: The Look & Sound of Leadership
Tom Henschel of Essential Communications grooms senior leaders and executive teams. An internationally recognized expert in the field of workplace communications and self-presentation, he has helped thousands of leaders achieve excellence through his work as an executive coach and his top-rated podcast, The Look & Sound of Leadership.
Recently, I’ve received a number of questions about “managing up” and “coaching up.” In this conversation, Tom and I discuss the art and practice of managing up, how it is different than coaching up, and where to focus your mindset and time for the best results to influence effectively.
- Managing up happens when you want to influence how you’re perceived by your manager. Coaching up happens when you want to create change in the relationship with your manager.
- A useful phrase to start with when speaking truth to power: “I think differently about that…”
- Set aside the emotion when addressing a business issue and lead with data and evidence.
- “Appeal to the nobler motives.” -Dale Carnegie
- Come to the table with solutions — or at least a first step. Most people know this rule, but far fewer do it consistently.
- Ask yourself: how is my boss being measured for success?
- A cardinal rule when managing up: take more off your boss’s plate that you add to it.
- How to Win Friends and Influence People* by Dale Carnegie
- Managing Your Boss by John Gabarro and John Kotter
- How to Handle a Boss Who’s a Jerk, with Tom Henschel (episode 164)
- Managing Up (The Look & Sound of Leadership)
- Managing Your Boss (The Look & Sound of Leadership)
- Upward Feedback (The Look & Sound of Leadership)
- Green Lights Always Change (Dave’s Journal)
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