How to Help Your Manager Shine – Coaching for Leaders

David Gergen: Hearts Touched With Fire

David Gergen has served as a White House adviser to four US presidents of both political parties: Richard Nixon, Gerald Ford, Ronald Reagan, and Bill Clinton. He then served as the editor of US News & World Report. For the past two decades, he has served as a professor of public service and founding director of the Center for Public Leadership at the Harvard Kennedy School.

David is also a senior political analyst for CNN, where he is a respected voice in national and international affairs. He is the author of Hearts Touched with Fire: How Great Leaders Are Made*.

In this conversation, David and I discuss his years working in the White House for four different presidents. We explore what worked for David to be able to support a powerful person in being the best version of themselves. Plus, we discuss how to speak truth to power, the strategy of playing to strengths, and the critical importance of staying aligned with the big picture.

Key Points

Speaking up means you ensure that your manager has considered alternate perspectives.
Be aware of your own shortcomings so you do not bias your own advice.
You made need to help a manager overcome their own challenges. Help them play to their strengths.
Beware of managing up with arrogance. Instead, create zones and pathways that can help a manager make tough calls.
Making a suggestion in a short note can be one way to open up a tough conversation.
Keep the bigger, nobler motive in mind at all times. Advocate for that larger vision.