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Episode

317: We Are All Heroes in Our Own Movies, with Bonni Stachowiak

We are all heroes in our own movies.
https://media.blubrry.com/coaching_for_leaders/content.blubrry.com/coaching_for_leaders/CFL317.mp3

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Bonni Stachowiak: Teaching in Higher Ed

Bonni Stachowiak is the host of the Teaching in Higher Ed podcast, a professor of business and management at Vanguard University, and my life partner. Prior to her academic career, Bonni was a human resources consultant and executive officer for a publicly traded company. She joins me monthly to respond to listener questions.

Listener Questions

  • Melvin asked about how to handle a layoff he’s been asked to do.
  • Melissa asked about what she should do differently before letting people go.
  • Carlos asked about how to change the dynamics on a dysfunctional team.
  • Krystal asked about good reading resources for better customer service.
  • Jun asked about what he could do to improve his executive presence.

Resources Mentioned

  • The Automatic Customer* by John Warrillow
  • Good Authority* by Jonathan Raymond
  • Radical Candor* by Kim Scott
  • The Power of Vulnerability by Brené Brown
  • Why Good Leaders Make You Feel Safe by Simon Sinek
  • Raving Fans: A Revolutionary Approach To Customer Service* by Ken Blanchard and Sheldon Bowles
  • How to Win Friends and Influence People* by Dale Carnegie

Related Episodes

  • The Power Of Servant Leadership, with John Dickson (episode 137)
  • How to Create Team Guidelines, with Susan Gerke (episode 192)
  • How to Challenge Directly and Care Personally, with Kim Scott (episode 302)
  • Five Steps to Hold People Accountable, with Jonathan Raymond (episode 306)
  • Membercast 4: How to Create a Team Vision

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Topic Areas:BonniCustomer ServiceDifficult SituationsExecutive PresenceTeam Leadership
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Coaching for Leaders Podcast

This Monday show helps you discover leadership wisdom through insightful conversations. Independently produced weekly since 2011, Dave Stachowiak brings perspective from a thriving, global leadership academy of managers, executives, and business owners, plus more than 15 years of leadership at Dale Carnegie.

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