Perspective from Steve Richardson, author of Become a Better Leader in 30 Days*, on what to stop doing in leadership.
Guest: Steve Richardson
Author, Become A Better Leader in 30 Days*
“All leaders manage, but not all managers lead.” -Steve Richardson
Three things not to do when managing people
- Avoid managing by suggestion
- Managers do this when they don’t want to be accountable
- What do people really want from leaders?
- Direct
- Decisive
- Avoid managing by hoping
- These managers maintain a positive attitude, but don’t really know how things are going
- Employees learn that managers like this want to hear only good news
- Avoid managing by redoing
- Some managers take on the work of employees and will re-do it
- This is trap for people who were the start performers in the previous role
- We mentioned episode #117: The Seven Steps You Follow To Delegate Work
“Doing something well myself is different than doing something well through other people.” -Steve Richardson
Ask: How can I help you?
- The response “fine” does not necessarily mean fine
- Ask the next question to find out what’s really going on
Steve's triangle of managing people: Fair, Friendly, and Firm
- One of these will typically take the lead in one situation
- What does this person most need right now?
- It takes tension to keep them in balance
- Let intuition govern what takes the lead in any given situation
What should you stop doing?
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