To reach me with questions, comments, or feedback:
1) Provide opportunities
Find something for them to start to use what they've just learned. If you need to, help create opportunities!
2) Review the actions taken
Do a debrief afterwards – particularly if something didn't work well. The sooner it happens, the more likely it is that you'll reinforce good habits and correct poor ones. Avoid reviewing things weeks or months after they happen.
3) Inquire about what they are thinking, feeling, or noticing
I mentioned Peter Senge's Fifth Discipline Fieldbook
You won't hear much at first but over time you'll hear people say lots of things
4) Correct the flight plan
Here's a link to a great article on this concept from Tim Enochs
5) Use encouragement
Praise the slightest improvement and praise every improvement. Dale Carnegie says “Be hearty in your approbation and lavish in your praise” in How to Win Friends and Influence People. This is a must read for any leader. Also, review episode #9 from this show for a detailed overview on giving encouragement through recognition.
Stefan Schulz wrote from Germany to let me know about a brief video on the central concepts from Daniel Pink's recent book called Drive. Here's a link to the video and also a link to this important book. If you read no other book in 2012, this one is a must. Thank you Stefan for your feedback and I'm thrilled to have you as a listener!
My wife Bonni (and president of Innovate Learning) sent me an article this week related to our topic from episode #16 on how to spend $700 on your professional development. MIT is launching a new, low-cost online certificate program. Here's a link to the article on Inc. and also a link to MIT's announcement about the program. Stay tuned for more!
A Final Note – Where We Are Heading in 2012
The pilot of this show is over. A full production schedule is coming in 2012. We begin with personal leadership in January. Call and send feedback in advance and help shape the direction of this show in 2012.
I'd love your feedback on this show as well as any questions or topics you'd like me to address in future shows:
See you in a week for the next episode!