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Episode

344: The Way to Have Conversations That Matter, with Celeste Headlee

I try not to leave any conversation without learning something from somebody else.
https://media.blubrry.com/coaching_for_leaders/content.blubrry.com/coaching_for_leaders/CFL344.mp3

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Celeste Headlee: We Need to Talk

Celeste Headlee is an award-winning journalist who has appeared on NPR, PBS World, PRI, CNN, BBC and other international networks. She hosts a daily talk show called “On Second Thought” for Georgia Public Broadcasting in Atlanta. She’s the author of the book We Need to Talk: How to Have Conversations That Matter*.

Key Points

  • Dysfunctional conversations (especially about politics) are nothing new. What is new is how virtually every decision we make has been politicized.
  • When in a conversation, let go of the burden of trying to convince someone of something.
  • Listen to someone to hear their perspective rather than only waiting to hear what they say just so you can refute it.
  • When you’re trying to take in information, you cannot also be holding an agenda.
  • If you don’t know an answer, don’t try to hide it. Just say, “I don’t know, but I’ll find out.”
  • People have less empathy towards others than they used to.
  • It’s possible to find something in common with almost anyone if you ask a few questions.

Resources Mentioned

  • We Need to Talk: How to Have Conversations That Matter* by Celeste Headlee
  • 10 Ways to Have a Better Conversation (Celeste’s TED talk)
  • Don’t Find a Job, Find a Mission
  • Help Make America Talk Again

Book Notes

Download my highlights from We Need to Talk in PDF format (free membership required).

Related Episodes

  • How to Know What to Ask, with Andrew Warner (episode 198)
  • Use Power for Good and Not Evil, with Dacher Keltner (episode 254)
  • How to Increase Your Conversational Intelligence, with with Judith Glaser (episode 271)

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Coaching for Leaders Podcast

This Monday show helps you discover leadership wisdom through insightful conversations. Independently produced weekly since 2011, Dave Stachowiak brings perspective from a thriving, global leadership academy of managers, executives, and business owners, plus more than 15 years of leadership at Dale Carnegie.

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