Welcome to the fifteenth episode of Coaching Skills for Leaders. This week's topic: Get Specific With Goals
This week I was listening to the HBR IdeaCast and a recent interview with Dr. Heidi Grant Halvorson about her book:
9 Things Successful People Do Differently
I've also been reading Get Rid of the Performance Review! by Samuel Colbert
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CoachingforLeaders.com/feedback
Examples of actual ineffective goals:
- “Communicate more effectively”
- “Develop leadership skills”
- “Communication skills to be improved (writing) and get your point across more clearing and concisely”
- “Improve quality and completion of assigned duties”
- “Begin working outside of their comfort zone towards new opportunities and/or subject areas”
SMART Framework
S – Specific
M – Measurable
A – Attainable
R – Relevent
T – Time-phased
Examples of more effective goals, utilizing the SMART framework:
- Establish procedures with vendors to reduce year-over-year error rates by 20% before June 30th
- Become a subject matter expert on departmental software use by achieving Microsoft Office Specialist Certification by the end of the year
- Develop skill in departmental training activities by facilitating one training class in Q1 of 2012 and receive participant satisfaction scores that are 80% or higher
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See you in a week for the next episode!
