How to Manage Abrasive Leaders

Monday's Episode

290: How to Manage Abrasive Leaders: Sharone Bar-David, author of Trust Your Canary: Every Leader’s Guide to Taming Workplace Incivility*, joined me this week to discuss how to manage abrasive leaders.

Key Points

• Abrasive leaders often don’t realize how they’re acting, or if they do, they don’t realize the negative affects.
• One of the greatest myths is that you can’t do without someone — everyone is replaceable.
• The three steps of SBD:
  • State the Expectation – What values or behavior you expect?
  • Behavior – What are the behaviors that are of concern?
  • Desired Behavior – How do you want the person to act?
• 360 reviews are good for diagnosing a problem with an abrasive leader, but not for solving it.

Resources Mentioned

• Abrasive Leader Risk Assessment
• Trust Your Canary* by Sharone Bar-David
• Abrasive Leaders: Five Mistakes You’ve Made When Managing Them
• Is Your Email Writing Style Putting You at Risk?

Related Episodes

• CFL164: How to Handle a Boss Who’s a Jerk
• CFL210: How to Tame Workplace Incivility

Next Episode

Bonni and I return for the monthly question and answer show. Submit your question for consideration next week or for the first question and answer show the first Monday of every month at http://coachingforleaders.com/feedback

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