How you respond when an employee hits obstacles will have huge implications for their growth. Several key questions will help you both move forward.
Key Points
- Use the “see one, do one, teach one” framework when teaching a skill for the first time.
- Questions like, “What do you think is the next step?” or “How can I help?” or “What do you want from me?” can help the employee move forward while still helping them keep ownership for the results.
- Effective Delegation of Authority by Hassan Osman is a concise, useful read for even more support on delegation.
