Between multiple degree programs and being a trainer and faculty member, I’ve spent thousands of hours in classrooms, as both student and instructor. One of the common complaints that I’ve said to myself (and fielded a few times from others) is that, “I already know this stuff.”
It is virtually impossible in any class or training program to present material that is both challenging and new at every moment to every person. Despite the best planning, there are always situations where a few people will have seen similar material previously. Continue Reading…








When any of us are seeking better results, our first inclination is often to explore how we can change others. In reality, one of the best changes we can make is to first look at ourselves. In this episode, I welcome Jamie Welsh from 
