Archives For Accountability

Accountability

Several years ago, a client requested a meeting to help her resolve a situation with an employee. When we sat down, she told me that the issue was with a direct report who was unable to meet deadlines.

She asked me what she could do to motivate this employee to get work done on time. I asked for a bit more clarification and said said the following:

Her: “Every time a project is due, she ends up showing up in my office a day or two before the deadline and telling me that she needs more time.”

Me: “How do you respond when she asks for more time?” Continue Reading…

smile

A few years ago I was facilitating a presentations skills class. One of the participants in the class (we’ll call him Jeff) was eager to make a better connection with people when he was speaking in front of groups.

During the coaching we’d done in the class, it was immediately obvious that one of the biggest obstacles that was keeping Jeff from making a genuine connection was his lack of any facial expression. He simply never smiled. Continue Reading…

Play

Getting results isn’t always easy, but the process is simple. In this episode, I’ll review the 3 steps that you need to get the best results from the people you lead. I’ll also point out many of the common mistakes that lots of us make when trying to follow these simple guidelines. If you aren’t getting what you expect from people, this show is a must-listen for you.

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